The Mortgage Processor/Jr Collector is responsible for providing quality customer service by obtaining necessary documentation for underwriting/closing a mortgage loan file including ordering third party documentation and communicating directly with the customer and/or loan officer in a professional and effective manner. In addition, 50% of this position involves performing loss mitigation functions, including early collections, workout, foreclosure and bankruptcy management for the Bank. The position is expected to locate, contact, communicate with, make recommendations to struggling or delinquent borrowers.
NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.